I have already been an AA consumer for over twenty five years. Your service is becoming disappointing to state the the very least. It is actually in all regions of service from sign in to , tavel to baggage dealing with.
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When you took some time to hire qualified people to work to your Airways then Potentially you wouldn’t be while in the monetary wherewithal which you’re encountering. Probably you wouldn’t need to persistently oversell your seats to ensure passengers boycott your airline and use other far more respected and trusted firms including Southwest or United.
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Me and my wife had to encounter a servicing issue with the airport, traveling from JFK to MIA (AA2299),because of which we had to alter the flight .Just after outlining The difficulty to your red jacket AA worker, the flight was changed, and we were certain to be seated within the top notch as we had been alleged to on the initial flight (my spouse is greatly pregnant).
I happen to be looking to get a response from another person in client service, Marjorie Nir, I used to be awarded two X $200 voucher though the “Click the link †button only takes me back again into the AA Web-site.
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Quite disappointed with A.A. shopper relations. My wife went to Italy to the memorial of her mother and when she was there she acquired bronchitis with ear infection, subsequently the doctor encouraged her not to fly ahead of one particular 7 days to apparent the an infection.
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I have to admit that I was selfishly happy to have the ability to book my flight in advance of all of your current other clients and that the agent was ready to get rid of the costs.
Question if everyone reads this but AA would be the worst airline in the world. Didn’t fly them For many years due to inside difficulties.